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ADVANTAGE

TrueRCM has engineered end-to-end security throughout our infrastructure and chain of custody tracking systems. This includes practices that exceed all published standards from CMS and applicable CFR (Code of Federal Regulations) under HIPAA.

Your patient information, charts, and business financial information are always secure, both physically and electronically.

All TrueRCM personnel accessing protected personally identifying information (PII) are thoroughly vetted with comprehensive national and local criminal records checks, HHS/CMS Exclusions List, and prior employer reference checks. Personnel background investigations and checks are renewed regularly, and all employees are subject to ongoing monitoring.

TrueRCM uses every latest technology, procedure and strategy to ensure the technologies and systems we use and provision to our Providers have secure electronic interfaces and that all date is encrypted. To this end; We leverage extensive end-to-end encryption on each database instance with 256-bit Secure Socket Layer (SSL) with the RC4 algorithm and 2048-bit key length. We host our Applications in a high availability datacenter, which is a fully certified HIPAA, SSAE 16 and PCI DSS compliant data center.

TrueRCM only employs experienced medical billing and Risk Adjustment coders. All TrueRCM coding personnel are AAPC (American Association of Professional Coders) certified and must have a minimum of five years of full time coding experience prior to hiring. Many of our coders also hold additional certifications, including CPC/CRC and with extensive experience in RISK ADUSTMENT coding and CMS TAMPER documentation systems.

TrueRCM's True Training Centers train experienced coders on the use of our proprietary workflows and Artificial Intelligence processing systems prior to assignment to TrueRCM customer accounts.

Training, compliance, and individual performance monitoring are important components of our fully integrated service offering. On the bottom line, the level of expertise delivered by TrueRCM is readily apparent by the improved reimbursement and revenue results we consistently generate for our customers.

TrueRCM's proprietary Artificial Intelligence coding technology interfaces a state of the art automated processing workflow with human inspection and quality control processes. Our process and technology significantly improve the accuracy of ICD-10 and RISK ADUSTMENT coding while reducing overhead and time for processing.

This reduces overhead costs for all of our customers which translates directly into our highly competitive schedule for services. For payors, TrueRCM's RISK ADUSTMENT coding practice increases the accuracy and capture of coding from multiple provider charts while at the same time, reducing the time and need for coders by 90% - This provides a way forward for payors to improve reimbursement under RISK ADUSTMENT while leaving behind the traditional "Army of Coders".

TrueRCM's infrastructure and processing workflows are rapidly scale-able to meet the ongoing growth needs of our customers. Our service offering enables our customers to focus on growing their practices, plans, and billing operations without burdensome investments and delays for hiring and training. TrueRCM is designed to scale quickly across all aspects of our offering, from technology provisioning to our ability to bring additional experienced coders and analysts online through our True Training and management approach. For 3rd party billing and RCM providers this can mean the ability to close even the largest provider group accounts without concern for your ability to stand-up services quickly at the highest quality level

TrueRCM is adept as solving both the common every day and the unique challenges facing Physician Practices. We leverage years of experience and expertise across multiple specialties to implement best practices and proven strategies to improve operations and financial results. We also ensure effective practice and compliance management as part of our overall service offering.

We provide valuable analysis and the ability to improve reimbursement results while reducing your overhead. This enables you to focus on delivering heath care services and better outcomes for your patients - Let us worry about the rest of the day to day administrative and billing burdens for your practice.

TrueRCM leverages years of experience to implement effective strategies that consistently increase revenue for our Providers. These include, but are not limited to:

  • Integrating the latest technology with practice management operations without up-front investment. Gain huge efficiencies and even manage your practice while mobile.
  • Reducing ineligible denials; through coverage verification prior to service delivery, improvement of patient demographics, insights into patient eligibility and benefits, and demographic updates to ensure claims move smoothly through to payment.
  • Expert ICD-10/CPT coders provide accurate and timely billing services that are governed by a comprehensive quality assurance workflow.
  • Regulatory compliance and risk management – TrueRCM’s compliance group is always up to date on changes and requirements. Implementation and compliance is integrated into our service offering, and fully tested so you are compliant from day one when new rules go into effect.

To learn more, contact TrueRCM today.

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